Contact Us

Contact Frumzi

Visitors of Frumzi (operating on the review domain frumzi-aussie.com) can use this page to contact our editorial and support team. This contact page relates only to the information services provided on https://frumzi-aussie.com and does not establish any customer relationship with the gambling operator Rabidi N.V. or any related entity.

How to Get in Touch

If you need assistance, feel free to reach out through our contact form. Provide your name, email address, and a brief description of your request, and our team will get back to you promptly.

We aim to reply to all inquiries within one business day. For faster support, you can use our live chat feature or call us directly. Our team is available 24/7 to ensure your questions are addressed without delay.

Direct Contact Details

You may also contact us directly by email, depending on the nature of your enquiry:

• Player and website support: [email protected]
• General information and feedback about Frumzi: [email protected]
• Press and media enquiries: [email protected]
• Commercial and partnership matters: [email protected]
• Careers and HR-related questions: [email protected]

Please note: No dedicated phone number is currently specified for Frumzi. Communication is handled primarily via email and the contact form on this page.

Editorial and Corporate Information

The content on Frumzi is prepared and maintained by our editorial team, with Chloe Anderson identified as the current author and main contact for corporate and content-related matters. All reviews and informational materials are provided independently and are not gambling services themselves.

The gambling services reviewed on this site are operated offshore. According to the information available to us, the underlying operator company is:

• Operator company: Rabidi N.V. (private limited liability company)
• Registered/Legal address: Scharlooweg 39, Willemstad, Curacao
• Operator jurisdiction: Curacao
• Online gambling licence: 8048/JAZ, issued by Antillephone N.V., Curacao, valid (as per latest data) until at least 31 December 2026

Other entities such as Adonio N.V. and Liernin Enterprises have been mentioned in connection with Curacao regulatory restructuring. Their exact current role should be confirmed directly with the operator and/or the Curacao regulator, as our site does not have authority to formally clarify their status.

Important Notice for Australian Visitors

Regulatory context: Frumzi is an informational review site targeting an Australian audience. The gambling services we describe are provided by an offshore operator under a Curacao licence and are not licensed in Australia.

Under the Interactive Gambling Act 2001 (Cth) and related regulatory measures enforced by the Australian Communications and Media Authority (ACMA):

• Offshore online gambling services that are not licensed in Australia may be prohibited from legally providing real-money interactive gambling to persons in Australia.
• ACMA may take enforcement action, including requesting that Australian internet service providers block access to illegal offshore gambling websites.
• Nothing on Frumzi should be interpreted as encouraging or facilitating the use of illegal offshore gambling services by persons located in Australia.

If you contact us from Australia regarding legal status or access issues, we can only provide general informational guidance and public-source references. We cannot provide legal advice or authorise access to any gambling service.

Scope of Assistance and Limitations

• What we can assist with: questions about the content on Frumzi; corrections or updates to the information we publish; general information about how we review casinos; feedback or complaints about our editorial work; and accessibility or technical issues with the website frumzi-aussie.com.
• What we cannot do: access or change your gambling account; process deposits, withdrawals, or bonus claims; verify your identity or documents for the operator; resolve individual gambling disputes on behalf of the operator; or provide personal legal, tax, or financial advice.
• Disputes with the operator: if you have a dispute with the gambling operator Rabidi N.V. or any related entity, you must contact the operator directly using the contact options on their official website and follow their internal complaints procedure and any external dispute resolution mechanisms they may provide.

Privacy and Data Handling for Contact Requests

When you contact us via the form or email addresses listed on this page:

• We collect and process only the information you choose to provide (typically your email address and the content of your message) for the purpose of responding to your enquiry and maintaining basic records of correspondence.
• We do not request sensitive personal information, identification documents, or financial data for contact purposes. Please do not include such information in your message.
• We may retain your enquiry and our response for a reasonable period, generally up to the end of 2026, for record-keeping, quality assurance, and legal compliance, unless applicable law requires shorter or longer retention.
• Data may be processed on servers located outside Australia. By submitting the form, you acknowledge that cross-border data transfers may occur as part of our standard operations.

For more information about how we handle personal data, please refer to the privacy and cookie information provided on frumzi-aussie.com. If you wish to access, correct, or request deletion of the information you have sent us, contact us at [email protected].

Responsible Gambling and Risk Warnings

Any references to gambling products or services on Frumzi are for informational and comparative purposes only. Gambling involves financial risk and is not suitable for everyone.

• Only individuals of legal gambling age in their jurisdiction should consider using any gambling services.
• Never gamble with money you cannot afford to lose, and do not regard gambling as a way to solve financial problems.
• If you are in Australia and believe you may be experiencing gambling harm, consider contacting local support services such as Gambling Help Online (www.gamblinghelponline.org.au) or relevant state-based helplines.
• By contacting us about gambling matters, you acknowledge that our responses do not constitute personal financial advice, mental-health counselling, or legal counsel.